Technology and data

Trading Wind Down

• Engaged in the delivery of a trading winddown (TWD) programme and created a multi-domain, cross workstream project and implementation plan.​

• Coordinated the PRA response to contain the description of the plan to deliver TWD across all entities and worked on the budget planning for the entire programme.​

• Created E2E process flows as part of TWD to flush out the requirements to construct a comprehensive log.

• Rapidly designed and tackled urgent Audit findings across annual DD and periodic testing process for IB clients.​

• ​Led the internal operating model redesign for the Reliance process across technology, People, systems, and process. Ran process Pilot to determine the operational and commercial viability of the revised process.​

• Managed the operational and strategic customer treatment through the data remediation process to ensure a robust go-forward annual DD/periodic testing environment.

Youth Banking Fintech Acquisition

• Delivered a review of Youth and Family banking strategy. Worked to assess the existing capabilities against market demand. ​

• Identified an opportunity to acquire a disruptive fintech and integrate its capabilities within the incumbent bank's existing product set.​

• Provided delivery assurance as the acquisition was made and drew up the implementation and integration plan for onboarding of the technology capabilities and personnel included in the acquisition.